Needed July 2024: Tinned meat meals, Packets of rice (1kg), Tinned fruit, Sponge puddings, Tinned vegetables, Jars of pasta sauce,  Tinned solid meat. Thank you. 

Get Help

How to get help

If you need help from our foodbank there, please see below.

We are available to provide crisis support for clients who live in LU5 or LU6 postcodes who are unable to afford food. We supply emergency food parcels from our distribution centres to clients who are referred to us from local agencies.

Details of voucher issuing agencies can be found on the Voucher Holders page on our website. Two of our main referral partners are Citizens Advice ([email protected] / 07367 457 834) or the Salvation Army ( 01582 606031).

In order to provide the most appropriate help for your situation, we work with local agencies so that they can also provide long term support to help address some of the issues behind your crisis. Agencies we work with include: Citizens Advice, Salvation Army’s & their Debt Advice Service, housing support officers, children’s centres, health visitors, social services and other local charities.

1. Arrange a visit to the referral agency or contact them by phone.

They will discuss your situation and supply you with a foodbank voucher where appropriate (the voucher will likely be in the form of an E-Voucher and you will be given a 10 digit code starting with the letter ‘E’ to take to the Foodbank Centre). The agencies are on this page Voucher Holders.


2. Bring your Foodbank voucher / E-Voucher code to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

Further questions? Get in touch with us.

If you have any further questions, our FAQs page may help, or feel free to give us a call. If you have any difficulties finding a local agency then please call or email us so we can talk through your situation and put you in touch with a relevant local agency.

If you are a professional, agency or charity that works with people who might need support from our foodbank, please contact us directly on the details at the bottom of the Contact Us page.

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