Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

Covid-19 Update

Dunstable Foodbank remains open at the normal times but we have modified our procedures to comply with government distancing advice.

We are available to provide crisis support for clients who live in LU5 or LU6 postcodes who are unable to afford food. We supply emergency food parcels from our distribution centres.

Normally prospective clients should obtain a voucher. Details of voucher issuing agencies can be found here. Two of our major voucher issuers – the Salvation Army ( 01582 606031) and Citizens Advice ([email protected] / 07367 457 834) are still open. However in the current climate, some other agencies have closed and if you have difficulty in obtaining a voucher or can’t get to our distribution centres, please contact us directly, ideally by email at [email protected] or by phone on 07874 200056. If the phone is not answered please do leave a message and we will get back to you.

 

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support to help address some of the issues behind your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and local charities.

1. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate. The agencies are on this page Voucher Holders.

2. Get in touch with us.

If you have any difficulties then please call or email us, we can talk through your situation and put you in touch with a relevant local agency.

If you can’t afford food, you can call 07367 457 834 to speak to Dunstable and District Citizens Advice , a referral agency partner of Dunstable Foodbank about getting a voucher. Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly.. If you have any questions, please contact the food bank on the number on our contact us page.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQs page may help, or feel free to give us a call.

 

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